Latest review first
These people send out used rusty unclean washers and dryers to rent. They don't care have a terrible attitude. The Greensboro,NC operation is really bad AZUMA sucks I cant think of more words to say other than this company should go out of business for their crappy...Read more
Company wrote 1 public responses to the review from Jul 30, 2017.
They are the worse. They will randomly go into your bank and take money without your approval. I would strongly recommend not renting from this place.Read more
Company wrote 2 public responses to the review from Oct 16, 2015.
I used to be a customer for over a year....then i call last tgursday to reactivate my account because it wont let me online. They tell me that option is currently down and they will call me back tomorrow. ...even if it hasnt been fixed...jsust to let me know they hadnt...Read more
Company wrote 1 public responses to the review from Sep 26, 2015.
I got Azuma washer and dryer for 2-3 months in all this time what I got can simple be called as head ache. Non working dryer so at least 2-3 cycles where needed for drying. The washer was another story, it literally torn some of our cloths. The charges are crazy, I...Read more
Company wrote 0 private and 1 public responses to the review from Sep 24, 2015.
I didn't like
- Poor quality
- No value for money
- No accountability
Azuma came highly recommended from leasing office, with low monthly payments and 1st month being free along with free maintenance, and delivery. I go online to set up service and am being asked to pay $797 dollars to start service based on a credit check and then $47 a...Read more
Company wrote 1 public responses to the review from Jun 29, 2015.
I scheduled my appliances two weeks PRIOR to my move and the earliest delivery date I could get was still 10 days AFTER my move in. I confirmed by email confirmation on Friday before 3:00pm, one business day prior to the delivery date, as the confirmation instructions...Read more
Company wrote 0 private and 1 public responses to the review from Jun 08, 2015.
When I returned the equipment and was done with them, they charged me an extra month and I asked them to return it. They told me I would have to wait X months for processing. I didn't receive anything (I put it on my calendar and called again). When I inquired why I...Read more
Company wrote 1 public responses to the review from May 09, 2015.
My husband and I moved from our apartment to our new home. We requested the apartment washer/dryer set be picked up from the apartment and they delivered a loud set to the home. I guess when we moved they updated our account with the new home address and when we...Read more
Company wrote 1 public responses to the review from Jun 27, 2014.
I recently leased a washer and dryer from Azuma for a year. After which I terminated my lease. They overcharged me on one billing cycle ($25) so instead of refunding the $25, they instead "waived" the pick up fee of $39.00. Sounded like a good deal. Then I decided a...Read more
Company wrote 1 public responses to the review from May 29, 2014.
I am currently leasing from Azuma. Their customer service is horrible. Hold times can take a good chunk of your day, reaching an hour and some change for me. The "associates" keep you on speaker while talking super quietly with children and dogs having the time of...Read more
Company wrote 1 public responses to the review from Feb 28, 2014.
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