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2.6 Based on 10 reviews
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    • No apology 2
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No problem with this company. Happy customer!

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I am from Columbus Ga. We rented a dryer and washer over a month ago. We still haven't been able to use our dryer even after they have installed (but never operationally checked) 3 dryers. There is no heat and the turn dial doesn't work so it could be on for 24 hours. Worst of all, the company still charged us 1/2 months rent without us being able to use it at all. It always takes at least a week from notification for someone to come... Read more

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I am in Florida and i recently had my washer and dryer installed i left a key release for azuma to enter my apt but i came home early and caught the driver and helper in my bedroom what kind of thing is this Read more

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Recently moved in to an apt in dallas which my company is paying for while here working and the furniture was delivered by azuma and i am sure i saw bed bugs . I will be contacting the corporate housing company and complaining since my company uses them extensively so that we can switch providers Read more

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They charge too much! The monthly fee is too high; they charge for rental and pickup and early termination of the lease. If you don't (or can't) pay their hefty charges, then they report you as breaking a LEASE CONTRACT. This effects your ability to rent ANYTHING - including another apartment! We needed to terminate the lease agreement because of a move out of state - within 30 days of starting the service. They don't care. They even charge... Read more

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They are the worse. They will randomly go into your bank and take money without your approval. I would strongly recommend not renting from this place. Read more

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I used to be a customer for over a year....then i call last tgursday to reactivate my account because it wont let me online. They tell me that option is currently down and they will call me back tomorrow. ...even if it hasnt been fixed...jsust to let me know they hadnt forgotten about me...their words...that was last thursday.....it is now saturday. I call amd the rel says oh i see the notes you were supposed to get a call o days ago...bo sorry... Read more

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I got Azuma washer and dryer for 2-3 months in all this time what I got can simple be called as head ache. Non working dryer so at least 2-3 cycles where needed for drying. The washer was another story, it literally torn some of our cloths. The charges are crazy, I have new appliances for same price from Appliance warehouse. When I disconnected after 2 repairs and utter despair, I got a huge blow on charges on return of equipment. Above all... Read more

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Worst company i ever worked for they are modern day slave drivers

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Azuma came highly recommended from leasing office, with low monthly payments and 1st month being free along with free maintenance, and delivery. I go online to set up service and am being asked to pay $797 dollars to start service based on a credit check and then $47 a month. THAT IS OUTRAGEOUS!!! I'm not buying the *** washer and dryer and the fact that I'm in a lease with an apartment community that highly recommends them should be sufficient... Read more

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